People in Need's Code of Conduct and Key Policies

The full and current version of PIN Code of Conduct and Key Policies is available here:

The PIN Code of Conduct sets out the standards of behaviour expected from all People in Need staff and associates. It provides clear guidance on ethical conduct, professional integrity, and respect for the rights and dignity of others. Any behaviour that breaches the Code may result in disciplinary action, including termination of cooperation.

While recognising that legal frameworks and cultural contexts differ across the countries where we operate, the Code of Conduct is grounded in international legal standards, universal principles of ethical conduct, and fundamental human rights. It forms the foundation for PIN’s organisational culture and accountability.

PIN’s Key Policies provide a practical framework that translates the principles of the Code of Conduct into specific commitments and operational standards. Together, they guide how we prevent misconduct, promote ethical behaviour, and ensure safe, inclusive and accountable programmes.

People in Need recognises that individuals affected by poverty, crisis, or conflict may face heightened risks of abuse, exploitation, and harm. The safeguarding and well-being of children and adults who come into contact with PIN through our programmes or workplace is therefore a core priority.

This policy outlines PIN’s commitment to preventing and responding to all forms of sexual exploitation, abuse and harassment (SEAH), as well as other forms of harm caused by staff or associates. It promotes a survivor-centred approach, safe reporting mechanisms, and clear responsibilities for staff, partners and managers to maintain safe and respectful environments in all areas of our work.

People in Need is committed to promoting gender equality and social inclusion in both our organisational culture and our programmes. The GESI Policy sets out our commitment to addressing power imbalances and ensuring that all people regardless of gender, age, disability, ethnicity, religion, sexual orientation, or social status are treated with dignity and have equal access to opportunities and assistance.

The policy guides how PIN integrates inclusive and equitable approaches into programme design, implementation and organisational practices.

People in Need recognises that corruption poses a significant threat to the credibility and effectiveness of humanitarian and development organisations. Corruption undermines trust, weakens accountability, and reduces the quality and impact of assistance.

PIN maintains a zero-tolerance approach to corruption in any form, including bribery, fraud, embezzlement or misuse of organisational resources. The Anti-Corruption Policy defines prohibited practices and establishes clear standards to ensure transparency, integrity and responsible use of resources across all PIN operations.

People in Need recognises that conflicts of interest can compromise impartial decision-making and damage organisational credibility. The Conflict of Interest Policy sets out clear principles to ensure that personal interests do not influence professional responsibilities.

The policy provides guidance on identifying, disclosing and managing potential conflicts of interest to maintain transparency, fairness and trust in PIN’s operations.

Communications and advocacy are integral parts of People in Need’s work globally. Communication is one of the main tools for achieving our policy objectives. PIN aims to be accurate, ethical and respectful in its communications, truthfully presenting communities and people affected by the crisis as dignified human beings. PIN understands communication as a mutual process and always establishes ways for supported people, partners, authorities and other stakeholders to communicate with us. Communicating the outcomes of our work is essential for PIN’s credibility, visibility and branding (toward donors, partners, and other stakeholders).

The purpose of this document is to provide guidance for the selection of economically most advantageous suppliers through transparent procurement procedures, while taking into account the rules set by the Czech Public Procurement Act, donors and audit recommendations. This policy applies to all purchases of supplies, services and construction works executed by People in Need (PIN), if no other guideline is applicable (see below).